Technical Support Join us on Facebook Koutech maintains a highly capable and knowledgeable Technical Support Staff; so, you can address any questions which arise about the products you have purchased. Technical Support is available. Monday through Friday from 9:00am to 5:00pm Pacific Standard Time. For phone assistance please call: (626) 369-9600 For fax inquiries please send faxes to: (626) 369-3939 For e-mail inquiries, complete this online form or e-mail support@koutech.com Quick Links to Product Support ■ Product registration card: Online form or Download (PDF file) ■ All Product OS Validation List : Download (PDF file) ■ EzBack Request Authorization Code Form: Download (PDF file) or click here to print ■ VOIP120 Quick Installation Guide: Download (PDF file) ■ Reborn-PCI Installation Guide: Download (JPG file) ■ Reborn-PCI FAQ: Download (DOC file) ■ PP110 & PP210 FAQ: Click here to view Windows® 7 compatibility list Windows® 7 FAQ (Frequently Asked Questions) SuperSpeed USB 3.0 FAQ (Frequently Asked Questions) Mail-in Rebate Status: You may check the status of your mail-in rebate by e-mail. Remember, it's always a good idea to make photocopies of all materials submitted and keep those copies for your records. Please send an e-mail to rebate@koutech.com, and make sure to include your full name, city and state of your resident, and model number of the purchased product. You should receive a reply within 48 hours with the updated status of your rebate.

FAQ (Frequently Asked Questions)

	Card Readers/Writers		Multimedia
	FireWire/IEEE 1394		PCMCIA
	FireWire & USB Combo		SCSI
	I/O		Specialty Item
	IDE		USB